The journey of a thousand miles begins with...the perfect pair of shoes.

Tuesday, June 28, 2011

RTT: Redux


Okay, last week I did my RTT on Wednesday and didn't link it up, so it didn't get the love it deserved.  Because of that I'm reposting parts of it as well as adding new stuff.

*Why is Wednesday spelled that way?  Or do we just pronounce it wrong because it's hard to say?

*Indy wrote a letter to the new general who now lives across the street form us.  LTG Hertling took over as the USAEUR (US Army Europe) commander from Indy's good friend General Ham (who is now the Africom Commander) back in March.  Indy decided he had to write a letter to welcome LTG Hertling to the "neighborhood."  He wrote him a very sweet letter and said that even thought LTG is a Cardinals fan and we are Cubs fans, Indy thought they could still be friends.  What a silly boy.  We took it over to drop it off, but the guards said they couldn't accept it and we had to wait for an aide-de-camp to come down from the house to get it.  What?  We had to wait FOREVER before the aide called down and told the guard just to take the letter, which is really what they should have done in the first place.  So, we drop off the letter and go on our merry little way.  Monday, I called James Bond from the train to tell him we were delayed (more on this later) and he tells me that LTG Hertling came to our door that afternoon looking for Indy!  He had a letter for him and wanted to meet him in person.  JB didn't recognize him!  To be fair, he wasn't in uniform and JB doesn't see him on a daily basis.  It wasn't until after the LTG left that JB realized who he was.  OMG, I laughed so hard.  The letter was very nice and agreed that even though Indy is a Cubs fan, they could probably be friends.  I'm sure there will be more to this story.  Stay tuned.

*James Bond has ADHD.  H's on medication for it and doing so much better and by this I mean I don't want to kill him (most of the time).  He still has eleventy billion and five hobbies though and there are often fragments of them all over my house.  The other night I walked into the kitchen and found the iron on the counter.  I knew he hadn't ironed any clothes.
Me:  Why is the iron out?
JB:  I was using the heat to bend wood.
Me:  Of course you were.

*The meds JB is on is Adderall.  Did you know this is the hot drug on college campuses? Why?  Because it helps you concentrate and kids study better.  I saw a report on the news that the pills are selling for $5-15 each.  We've got a small fortune in our medicine cabinet.  Not that I would ever sell drugs.  I'm just saying.

*Han Solo is one of those babies who can fall asleep and the minute you lay him down (or really, just walk towards the bedroom-anywhere else in the house yes, bedroom, no) will pop his eyes open and look at you like "what do you think you're doing?"  Lucky me.  He's actually sleeping much better at night though (halleluiah!).  Yesterday, it was time for me to pick Indy up from summer camp and James Bond wasn't home yet.  This of course meant I had to schlep Han Solo and his crazy heavy carrier to the car and take him with me.  He was sleeping in his swing and I hated to pick him up, but what was I to do?  So, I picked him up, strapped him into his baby carrier, carried him down 3 flights of stairs, snapped his seat into the base, drove to the camp, took him out of the car, went in to get Indy, came back to the car, snapped his seat back into the base, drove home, got him out of the car and carried him back up 3 flights of stairs.  He did not wake up one freaking time! Can you believe that???

*Okay, my first ever problem with Amazon.  I was so mad I almost couldn't speak.  I ordered some Dr. Brown's pacifiers that specify "colors may vary."  AS there are 7 colors, I figured the odds were pretty high that I'd get a color I couldn't use.  I was wrong.  Of course we got pink.  This is the second time I've ordered something with "colors may vary" and gotten pink.  I didn't worry about the first item because it was something that would never leave the house and Han Solo doesn't care anyway.  A paci will likely leave the house and while I'm all for not stereotyping, I'm still not going to take him out with a pink paci.  I started a customer service chat on Amazon to see if there was any way I could get a different color.  The CSR comes on and I explain the problem.  Take a good look at the paci below and note the color.  Then read the rest.

Okay, got a good look?  So, here's a rough transcript of our convo:

Me:  The paci I received is pink and I have a boy.  Is there any way to trade it out for a different color.  It doesn't have to be blue, just not pink.
(a minute or two goes by)
CSR: That paci isn't available in pink
Me: Well, I'm holding a pink one in my hand and if you look at the item page, it shows a pink one in the second photo.
(another minute or two goes by)
CSR: It's not pink.
Me: Yes, it is, I'm looking at it.
CSR: It's not pink. It's magenta.
Me: Are you serious?
CSR: Yes, ma'am. It's not pink.
Me: What color is magenta?
CSR: Magenta.
Me: Okay, well then, I need one that is not MAGENTA, as I have a boy.
CSR: How can I help?
Me: Let me exchange the pink paci for a different color.
CSR: Again, it's not pink. It's magenta.

At this point I had to end the chat because I was so irritated. I started a new chat with a different CSR and asked for a phone number so I could talk to a person. You have to request a number as they don't post it on the website. I called and explained why I was so irritated and and the CSR apologized profusely and said the CSR should never have acted like that and promised they would ship me a new paci at no charge and that I could keep the pink one and use it at home or give it to someone with a baby girl (which I did). The new one came the other day. It was orange, which I can live with. I have to say this was an anomaly. I've been an Amazon customer since 96 or 97 and have always had excellent customer service experiences including a replacement Kindle in 3 days when James Bond's quit working. I gave the CSR's name (and apparently they have a record of the chats) so I'm hoping this person gets a stern talking to. Idiot.

*.  I have one more thing though!  A few weeks back I told you about a Mike & Ike candy I found that looked like a penis and promised a photo.   Here you go:

Click on the button at the top to read all the other rebel randoms and link up your own!


Terra H. said...

Yep, I can definitely see the resemblence in the candy. lol
Really, the CSR was such a pain he couldn't just go along with the whole pink thing instead of demanding it be called magenta?! WOW! Luckily, I've shopped Amazon for five years now and have never had to deal with that.
Happy RTT.

Anonymous said...

The pink/magenta conversation astounds me! They pay that person???

VandyJ said...

Who argues about colors--that person evidently--guess the CSR was having a bad day?
Cute about the letter and the personal response.
I definitely see the issue with the candy. There is a rock sculpture on the college campus where I work that is very umm, naughty.

Toni said...

I love your thoughts on "Wednesday." Maybe we are just saying it wrong??? Freaky!

Amanda @ Serenity Now said...

LOL about using the iron to bend wood!!!!!

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